Frequently Asked Questions
Answers to common questions about our service, sales, and policies.
Why should I buy from you instead of online?
Education and support. We don't just sell you a bike; we ensure you understand it. We are happy to spend hours educating you on the different motor systems, batteries, and features so you can make an informed choice. Plus, you have a certified local shop to support you for the life of the bike.
Can I test ride a bike before buying?
Yes! We strongly encourage test rides. You can't truly know if an e-bike is right for you without riding it first. We have a wide range of models available to try.
Don't worry about gear—we provide loaner helmets for all test rides.
Don't worry about gear—we provide loaner helmets for all test rides.
Do you offer rentals?
Yes, we do rentals. Whether you want to explore the local trails for a day or try out an e-bike for a longer period before committing to a purchase, our rental fleet is available. Please contact us for rates and availability.
Do I need an appointment for service?
Yes. Both our Duncansville and State College locations operate strictly by appointment only. We do not accept walk-ins for service. Please call or email your nearest location to schedule a drop-off time.
What brands of e-bikes do you repair?
We service most major e-bike brands, but we only service bikes that are UL Certified. For safety and liability reasons, we cannot accept non-certified bikes, DIY builds, or generic imports with unverified electrical systems.
We are an authorized Bosch Service Partner and Beeline Certified.
We are an authorized Bosch Service Partner and Beeline Certified.
Can you fix a brand you don't sell?
Yes, provided the bike is UL Certified. However, if your bike requires proprietary parts (like a specific motor, controller, or display) from a brand we do not carry, you are responsible for sourcing those parts from the manufacturer. We will handle the installation and mechanical labor.